Frequently Asked Questions

Everything you need to know about Cut-Tuff® protective garments.

What protection levels do your garments have?
All Cut-Tuff® Core garments are independently tested to ANSI/ISEA 105-2016 Level A6 cut resistance (3,000–3,999 grams force), EN ISO 13997 Level F cut resistance (the highest level, ≥30 Newtons), EN 388:2016 Puncture Level 4 (the highest level, ≥150 Newtons), and EN 388:2016 Tear Level 4 (the highest level, ≥75 Newtons). See our full Protection Standards guide →
Who are you?

BAC Tactical is the consumer brand of Body Armour Canada Ltd., a Canadian supplier of cut, slash, bite, and puncture-resistant clothing for institutions and individuals. For over 10 years, we’ve shipped hundreds of orders of protective equipment to school boards, schools, hospitals, and correctional facilities across North America.

Our Cut-Tuff® Core garments are independently lab-tested by Groupe CTT Inc. in Quebec, Canada to ANSI/ISEA 105-2016 Level A6 cut resistance, EN ISO 13997 Level F (the highest cut-resistance level), and EN 388:2016 Puncture and Tear Level 4 (both at the highest level). See our full Protection Standards guide →

We accept purchase orders with Net-30 terms, ship DDP from Canada (no surprise duties at the door), and provide W-8BEN-E and vendor-setup documentation on request. Same-business-day written quotes for institutions and individuals.

Where do you sell and who do you sell to?
Our website is set up to conduct online sales within the U.S.A.. We sell to schools, school districts, healthcare facilities, behavioral health centers, corrections facilities, law enforcement, military, security companies, and individual consumers. We accept purchase orders from government agencies, including public schools, hospitals, corrections, and law enforcement. Browse our full product range →
Do you accept Purchase Orders?
Yes! Schools, school boards, healthcare institutions, and government agencies can order directly via purchase order. We offer Net 30 payment terms, fast processing, dedicated account representatives, and W-8BEN-E/vendor setup docs on request. Learn about our schools program → Email sales@bac-tactical.com.
What are your delivery times?
If in stock, items ship same or next business day depending on when the order was received. If an item is not in stock, it can be ordered on backorder. Backordered items usually take up to 4 weeks to ship. All U.S. orders ship DDP (Delivered Duty Paid) via courier — all tariffs, duties, and brokerage fees are included in the price.
What is your return policy?
BAC Tactical’s cancellation/refund policy is 7 days after receipt of the item unless the item is a special order. Items must be unused and in original packaging. Refunds are applied to the original credit card. Read our full Return Policy →
Is your online payment portal secure?
All payments are processed via Stripe, which is certified as a PCI Level 1 Service Provider — the most stringent industry standard for security. Checkout and payment pages are served over SSL. We also accept purchase orders from qualifying government agencies.
Are your products machine washable?
Yes, all Cut-Tuff® Core garments are machine washable up to 40° Celsius (104°F). Do not bleach. Hanger dry (do not tumble dry). Iron on low setting if needed. Following care instructions is important to maintain protection levels and garment longevity.
What material are your products made from?
Most garments where indicated feature Cut-Tuff® Core material, a proprietary polyester/spandex blend engineered for cut, bite, slash, and puncture resistance. The material is 100% latex-free, breathable, and feels smooth against the skin. It has been independently tested and certified to ANSI A6 and EN ISO Level F standards. Shop Cut-Tuff® Core garments →
Do your products guarantee protection against all injuries?
No. While our products are independently tested and certified to meet or exceed industry standards, no protective garment can guarantee 100% protection against all threats in all circumstances. Protection ratings reflect performance under controlled laboratory conditions. Real-world performance may vary.

Still have questions?

Our team is here to help with sizing, protection levels, and ordering.

📞 Call 1-888-924-8072 ✉ Email Us